Commentators have talked about the death of the high street for several years now, and indeed the market continues to change as customers change their shopping habits with the continued rise of online. Whilst as the high street as we know it, stuffed with large chain retailers, ancient technology and products you can find anywhere, is suffering, this in turn is creating an opportunity for a new wave of independent boutiques and retail spaces. With more independent shops opening than closing in 2016^[1], the large chain retailers are no longer providing the shopping experience customers are after. With online retail here to stay, the future of retail is changing to encompass the best of the online and offline worlds, focusing on consumer experience more than ever before.

As the shift to the digital banking grows, financial institutions are facing new challenges.
Global banking fraud is up 26% (£800m in UK) over the last year and the problem is getting worse as customers continue to move to mobile banking.

Imagine running a company built to service Fortune 100 clients in a highly strategic and creative way. Imagine running that company without empathy, kindness and care of your employees, a place where no one says thank you and no one cares if someone is crying in the bathroom. Truly, try to imagine running that company without paying attention to the heartbeat of the culture. There is not a person reading this that would raise their hand to work at said company. There is not one person that would jump at the chance to spend 8-10 hours a day at a company built with no soul.

I arrived to London 17 years ago, first to study, then to get some work experience only to wake up one morning about 10 years ago realising that this is my home and I don’t want to ever live anywhere else. My love, gratitude and respect for this city is immense. It’s openness, diversity and cultural energy made it the most vibrant city in the world and a magnet for the brightest and best. Now, I’ve always considered myself a radical optimist but I have to admit that recent developments in the UK really put my radical optimism for a test. To say that London’s status is not threatened is at best optimistic but this feels to me more like sheer arrogance and my view is that this arrogance of intellect, lack of empathy and frivolous self-indulgence threaten London’s status more than anything else.