Mandeep Singh, Co-Founder of Trouva, writes exclusively on the evolving future of retail!


Commentators have talked about the death of the high street for several years now, and indeed the market continues to change as customers change their shopping habits with the continued rise of online. Whilst as the high street as we know it, stuffed with large chain retailers, ancient technology and products you can find anywhere, is suffering, this in turn is creating an opportunity for a new wave of independent boutiques and retail spaces. With more independent shops opening than closing in 2016[1], the large chain retailers are no longer providing the shopping experience customers are after. With online retail here to stay, the future of retail is changing to encompass the best of the online and offline worlds, focusing on consumer experience more than ever before.

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‘The growing shift to e-commerce has made online payments big business, as Vantiv’s £9bn deal to buy Worldpay this week shows. Banks are playing catch-up as the leading providers develop other services..’(FT 8.07.17) 2 leading entrepreneurs reflect on the implications of the deal and the future of their own fintech businesses!


As the shift to the digital banking grows, financial institutions are facing new challenges.
Global banking fraud is up 26% (£800m in UK) over the last year and the problem is getting worse as customers continue to move to mobile banking.

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Emotional Intelligence should be at the forefront of workplace strategy! Claude Silver of New York’s VaynerMedia explains why?


Imagine running a company built to service Fortune 100 clients in a highly strategic and creative way. Imagine running that company without empathy, kindness and care of your employees, a place where no one says thank you and no one cares if someone is crying in the bathroom. Truly, try to imagine running that company without paying attention to the heartbeat of the culture. There is not a person reading this that would raise their hand to work at said company. There is not one person that would jump at the chance to spend 8-10 hours a day at a company built with no soul.

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‘Medical chief vows to spread ‘genetics dream’ (FT 4.07.17). “This week Sally Davies ‘said she wanted genetic testing to become part of “health professionals’ normal care”, so the science was brought to patients, rather than the other way round..’ We asked two leading Healthtech founders to put the pace of medical innovation into perspective and explain how their own businesses were evolving!”


At HealthUnlocked, whilst we do not focus on people’s genes in the same way Genetics Sciences do, we are building information systems that effectively describe people’s relationships with their health, both as individual and collectives.

Our work aims to understand what each of our millions of users health needs and interests are when coming to our platform, so we can map and describe healthcare from their point of view. The most exciting part of this exercise is that we have the opportunity to create a completely new way of describing health, which in turn fundamentally opens up new routes for research.

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‘Stories of exodus are alarmist claptrap. Frankfurt is dull and has no office space. You can’t sack anyone in Paris. Dublin is too small…and so London’s status is not threatened…’(taken from a piece Sunday Times 11 June 17). We asked 6 leading entrepreneurs if the ecosystem in London was in for a nasty surprise!


I arrived to London 17 years ago, first to study, then to get some work experience only to wake up one morning about 10 years ago realising that this is my home and I don’t want to ever live anywhere else. My love, gratitude and respect for this city is immense. It’s openness, diversity and cultural energy made it the most vibrant city in the world and a magnet for the brightest and best. Now, I’ve always considered myself a radical optimist but I have to admit that recent developments in the UK really put my radical optimism for a test. To say that London’s status is not threatened is at best optimistic but this feels to me more like sheer arrogance and my view is that this arrogance of intellect, lack of empathy and frivolous self-indulgence threaten London’s status more than anything else.

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‘As London based Quiqup secure a £20m Series B Round, Co Founder and CEO Bassel El Koussa talks on-demand logistics, e-commerce and comparisons with San Francisco’s Postmates!’


Since the commercialised internet and the myriad products spawned in the wake of digitisation — think the smartphone and its armies of derivative apps — the world has changed a lot. One such change has to do with how consumers interact with retail businesses; the ways in which they access, discover and purchase the products that retailers have on offer, and the expectations on the kind of services they will receive.

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As Rover.com acquire Santa Monica based DogVacay, we catch up with London’s BorrowMyDoggy Founder Rikke Rosenlund as she shares her journey, algorithms, and the lessons she’s learned along the way. Pawsome!


The BorrowMyDoggy idea was developed in July 2012 after I spent the day taking care of a neighbour’s dog, Aston. I realised that lots of dog owners could use a helping paw looking after their dog, and that there are thousands of people who would love to take care of a dog for free, simply because they love them.

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Farmdrop Co-founder Ben Pugh talks about ‘A healthier and sustainable food chain,driven by mobile technology’


Farmdrop is an online grocery platform that connects farmers and producers directly with local customers. By removing the wholesalers and supermarkets from the supply chain, we deliver fresher and healthier food, while paying the producers a much bigger cut than what they would get from a supermarket.

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Steve Babcock, CCO of New York based global digital agency VaynerMedia talks ‘Familiarity before Originality’


I got my start in this business in 1998. As a young, budding creative it was made very clear to me that originality was the prerequisite of creativity. If it wasn’t completely original, it wasn’t any good. It was a suitable guideline considering the one-way communication mediums of the day. The only chance you had to make a splash was to make it with something nobody had ever seen before. That’s how you broke through the clutter and got attention.

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‘Macron’s halo and a London spirit for Paris (FT 27.04.17) The post Brexit opportunity for Paris to match London as a hub for finance, business and entrepreneurship is real. The first lesson of the 2012 Olympics is the winner takes all.(JohnGrapper) | Gavin Poole,CEO of London’s Here East talks Brexit, Paris and his vision for the Queen Elizabeth Olympic Park!


The question that everyone raises with me when discussing the health and future of the tech sector in London is inevitably linked to Brexit and the impact last year’s decision will have. This whole subject has been hugely debated, polls give continually conflicting views and politicians and all sides of the media continue to provide conflicting public positions and perceptions. But looking beyond the day to day tactical news and by taking a pure business approach to the situation we find ourselves in then we should look positively to the future even if many of us hadn’t wished this change of course.

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